Terms and Conditions | Luxury Candles | Rigaud Candles
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These Terms and Conditions are entered into by Rigaud SAS, registered with the RCS PARIS B under the number 552 150 625 and located at 231 rue Saint-Honoré,75001 PARIS, (Rigaud) and persons wishing to make purchases via the Web site rigaud-paris.com, (the Acquirer).
Rigaud is a brand operated by Rigaud SAS.
Rigaud and the Acquirer agree that their relations shall be governed exclusively by these Terms and Conditions, to the exclusion of any term or condition previously available on the Site.
If a condition is found to have been omitted, it shall be governed by the procedures in place for the online sales sector for companies located in France.

Shipping Rates & Policy

Shipping costs will be paid by Rigaud for all orders of at least £100.00.
Rigaud commits itself to ship the articles ordered as soon as possible.
Should the delivery time exceed thirty days after the order was placed, the sale contract may be cancelled and the purchaser reimbursed.
Your packages may be subject to customs clearance and fees as well as import duties of the country to which you have your order shipped. Any customs or duty charges are always the responsibility of the recipient.
Acquisition of merchandise or services via the present Site implies full and unreserved acceptance by the Acquirer of the present Terms and Conditions of Sale.
Rigaud reserves the right to modify its Terms and Conditions of sale.

1. Products

The products offered for sale by Rigaud are those listed on the site the day of consultation by the Acquirer. The photographs in the website are for illustrative purposes only.
While every effort is made to ensure that the colour of the Rigaud products in any photograph is accurate, differences may occur due to technical limitations.

2. Orders

An order may not be placed via the Site unless the Acquirer has been clearly identified. Confirmation of the order implies acceptance of the present Terms and Conditions of Sale and recognition of full knowledge thereof. Rigaud shall send an email confirming that the order has been received.
In case of unavailability of a product after placing your order we will notify you by email as soon as possible, in which case you could apply for cancellation or exchange by calling at 01 46 75 03 66 or by contacting us by email at <contact@rigaud-paris.com>

3. Cancellation of purchase

Acquirers have the right to cancel any purchase within a period of seven days beginning with delivery of their order and return the product to the seller for exchange or reimbursement without penalty, except for the costs of the return.

4. Delivery

Once recorded, the order shall be delivered to the address provided by the Acquirer.
Rigaud agrees to ship the articles ordered as soon as possible.
Delivery times are given only as an indication; should the delivery time exceed thirty days beginning with the order, the sale contract may be cancelled, and the purchaser shall be reimbursed.

5. Payment options

The Acquirer shall pay for purchases on line at the time of ordering.
The purchaser’s account shall be debited only upon validation of the order, for the amount of the products shipped.
Rigaud makes every effort to ensure the confidentiality and security of the data sent via the Web.
Ownership of goods will pass to the Acquirer after full payment of their price.

6. Prices

Prices are given in £, all taxes included. They are subject to change at any time.
They reflect the VAT (Value Added Tax) applicable on the day of the order. Any change in the applicable tax rate may be reflected in the prices of the products.

7. Guarantees

The Acquirer has a period of seven working days within which to return, at his or her expense, the products ordered should they fail to give satisfaction. The products must be returned in their original packaging and shipping material.
Products are returned at the risk and expense of the Acquirer.
Upon safe receipt of the products, Rigaud shall reimburse the Acquirer for the amounts corresponding to the price of the products acquired.

9. Liability

Rigaud’s obligation shall be limited to the sensible operation of all stages of access to the Site. Rigaud shall not be held liable for any inconvenience or loss inherent in the wider use of the Internet.
The products sold on the Site are described and presented with the greatest care and attention. Should errors occur in spite of the precautions taken, Rigaud shall in not be held liable. Except in case of guarantee, any operation taking place between Rigaud and the acquirer and not contested within a period of six (6) months shall not be eligible for claim.
Rigaud will not be liable for all indirect damages including loss of profits, loss of opportunity, damages or expenses.

10. Intellectual property

All elements of the Rigaud website are the exclusive property of Rigaud.
In accordance with the legislation pursuant to intellectual property, any reproduction, representation, or alteration, in whole or in part, of this Site or one of the elements comprising it is strictly prohibited.

11. Hypertext links

Anyone wishing to place a link pointing to the home page of the Rigaud Site or any of its pages must have the prior authorization of Rigaud.
In all cases, any link, even if tacitly authorized, shall be removed at Rigaud’s request.
The Rigaud Site may contain links to other World Wide Web sites. Rigaud shall not be held responsible for the content of such Sites.

13. Separability

Should any provision of the present Terms and Conditions of Sale become null and void as a result of a change in legislation, regulations, or by virtue of a court decision, the other provisions of the present Terms and Conditions shall remain in full force and effect.

14. Duration

The present Terms and Conditions shall apply throughout the duration of the existence online of the services offered by Rigaud.

15. Proof

The accounting register in computerised form, maintained in the information systems of Rigaud and its partners under reasonable conditions of security, shall be held to be proof of the communication, orders, and payments made between the parties.

16. Preservation and archiving of transactions

Archiving of order forms and invoices is performed on reliable and durable media so as to correspond to a faithful and durable copy in conformity with Article 1348 of the French Civil Code.

17. Governing law

The present Terms and Conditions shall be subject to French law.